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ResourceForMinistry.com Returns Policy
At Resource for Ministry we make every effort that your order is filled
accurately and shipped expeditiously: however, from time to time you may need
to return an item. You can return any item purchased through Resource for
Ministry provided that the item is still in sellable condition. No advance
authorization is needed-just mail the item(s) back to Resource for Ministry and
we’ll credit your account. Please return your packing slip or invoice along
with your shipment. Customers are responsible for any and all shipping costs
incurred to return the product to Resource for Ministry. Customers are
responsible for the product until the package is signed for by Resource for
Ministry.
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Any defective, incorrect or damaged item may be returned within 30 days of
receipt. Please include your packing slip/invoice and an
explanation of the return with the items returned. We will gladly ship a
replacement and reimburse you for your return postage.
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Any item you are not satisfied with (not as expected, arrived too late, wrong
size, etc.), if returned within 90 days of receipt and received in sellable
condition, will be issued an exchange or refund of merchandise cost
only.
- Accompaniment Tracks are not returnable. Computer software, videos, CDs, cassettes, DVDs or other media may only be returned for credit/refund if UNOPENED.
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Dated curriculum (New Life, SpiritLife, Real Life, etc.)
can only be returned during the current quarter and must be in sellable
condition.
All items returned must have a receipt and the website
the item was purchased from.
SHIP YOUR RETURN PREPAID TO:
(Please ship via the U.S. Postal Service or United Parcel Service)
Distribution Center
Attention: RFM Returns
1080 Montgomery Ave NE
Cleveland, TN 37311
Items returned to Resource for Ministry without meeting the above requirements
will be forwarded back to the customer.
Items returned without copies of invoice/packing slips will not be processed.
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